Contact us

Product and order support

For product questions, delivery enquiries, returns or refunds, contact us using the details below. Include your order number and a description of the issue. Do not send passwords or full payment-card details.

Nuvelloan is operated by Xiamen Xiangwang Trading Co., Ltd.
Registered address: Room 701, No. 46, Rende Erli, Houxi Town, Jimei District, Xiamen, Fujian, China.
Email: service@nuvelloan.com
Phone: +86 181 2075 2895

Contact us for return instructions before sending a parcel. Our registered address is not automatically the return warehouse.